Delivery...what you need to know
CHARGES: We charge a flat rate of $9.50 to all New Zealand addresses, and delivery over $200 is free.
TIMING: We aim to get your delivery to you within 2-3 working days. If there are any delays we'll be in touch via email.
CHRISTMAS & NEW YEAR:
- Christmas: Order on or before Thursday 17 December to guarantee delivery before Christmas.
- Orders received between 22 to 29 December will be delivered on 30 or 31 December, 2020.
- Orders received between 30 December to 5 January will be delivered on 6, 7 or 8 January, 2021.
RURAL DELIVERIES: Your order will be sent to your closest NZ Couriers Agent or Depot.
- Order with your usual address and the team will be in touch with pick-up details.
- Don't know if your address is classed as non-urban? Check your address with New Zealand Couriers HERE
COURIER AGENT: Your order will be shipped via New Zealand Couriers. We will send you a tracking number with an online link so you can track it from depot to doorstep.
PACKAGING: Your order is packed in a silver chilltainer with frozen icepacks and is temperature tested to stay cool for at least 24 hours.